How it helped support the finance community during the COVID crisis

The Value Maker Facebook group was launched on the 13 August 2019 with the aim of supporting the FFF community and to give members an easily accessible platform to seek assistance, share best practice and more importantly, to support each other.

During this unprecedented year of dealing with the COVID-19 pandemic, and the many challenges allied to it – it is really fantastic to see how the VM community via Facebook have responded. Regardless of background, geographical boundary, or role, we have come together as one to support each other, to ask for help and to share ideas. The statistics from the group since the pandemic underline just how useful the forum has been with membership and contributions increasing across all dimensions. 

Membership

• active membership increased by 131% since 23 March 2020, peaking at 164
• Total membership has increased by 10% to 194

Posts and comments

• average monthly posts / comments increased by 180% since 23 March 2020, increasing from a monthly average of 84 up to 236

Reactions

• average monthly reactions increased by 104% since 23 March 2020, increasing from a monthly average of 173 up to 352

Whilst there were many posts throughout the crisis and specifically at the peak of the crisis, the one which struck a chord with most were the weekend check-in posts. Introduced initially by Gayle Wells at Mersey Care, and continued valuably thereafter by others, the check-ins provided huge engagement and helped capture perfectly where we all were and any support needed, when and where it was needed most.  

Further analysis of membership and engagement in the charts below:

Join the Facebook group here: https://www.facebook.com/groups/valuemaker