Batch Invoicing

Leeds Teaching Hospitals NHS Trust, North East and Yorkshire, Acute

The problem

A new service needed to scale up their invoicing process because otherwise they would not be able to keep up with increasing demand.

The challenges

How might we increase the efficiency, speed, and volume of invoicing so that we can eliminate our backlog, improve accuracy, simplify the process, and support a greatly increased demand?

What were/are the outputs?

  • New service now using batch invoicing
  • Adjustments to the service’s booking processes
  • Delivery of training to the service

What were/are the outcomes?

  • Coped with an increased volume of invoices.
  • Improved the accuracy of the invoices.
  • Less repetitive process for individuals raising the bills resulting in more interesting work.

The Innovation

Read the full innovation on Batch Invoicing

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What the peer-reviewers said

“A significant accomplishment was the enhanced accuracy of the invoicing process, leading to a reduction in credit notes and aged debt.”

“The introduction of batch invoicing has proven to be a game-changer, allowing for the rapid generation of a substantial number of invoices with just a few clicks.”

“It is well worth larger organisations considering how this could be implemented locally.”

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