Inclusion and Diversity Ambassador Lived Experience: Mayuri Patel, Trainee Management Accountant, East Suffolk and North Essex NHS FT

About Me

It is both an honour and a privilege to be an ambassador for Inclusion and Diversity in NHS Finance. My name is Mayuri Patel, and for over 23 years, I’ve dedicated myself to working within the community, not just as a management accountant for ESNEFT but as a trustee for multiple charities. Through these experiences, I’ve learned that true progress comes from building bridges, fostering inclusion, and embracing the richness that diversity brings.

I often reflect on something Audre Lorde, who was an American writer, professor, philosopher, intersectional feminist, poet and civil rights activist, said: “It is not our differences that divide us. It is our inability to recognise, accept, and celebrate those differences.”  I work as a community ambassador to celebrate our differences and explore how each unique perspective can make our world more vibrant and compassionate.

Personal Experience:

As someone who migrated to this country, I understand how challenging it can be to adjust to a new environment, new culture, and a different way of life. When I first arrived, there were moments when I felt isolated, unsure of how to navigate a society that felt unfamiliar. I know the struggles of trying to fit in while holding on to your own identity.

But over time, I found strength in my community, and I learned that it’s our differences that make us stronger, not weaker. I was fortunate to have the opportunity to work with diverse communities, and that helped me find a sense of belonging. These experiences have fuelled my passion for inclusion, because I know how it feels to be on the outside looking in—and how powerful it is when you’re welcomed and accepted for who you are.

In one of my most recent memorable projects we organised a Saree walkathon to celebrate South Asian Heritage Month, aimed at empowering women from different cultural backgrounds, I saw how each woman brought a unique perspective. It reminded me that our diversity is what enriches our conversations and our ability to solve problems together. I experienced first-hand how important it is to create spaces where people from all walks of life feel heard and valued.

Importance of Inclusion and Diversity (From My Perspective):

Inclusion and diversity, for me, are deeply personal. As someone who migrated to the UK, I know what it feels like to step into unfamiliar spaces where you don’t immediately feel you belong. That feeling of being different, of trying to navigate a new culture, taught me how vital it is for communities and organisations to be truly inclusive.

When I first arrived, I faced challenges – cultural, social, and professional – that many migrants experience. However, what made all the difference were the moments when I was welcomed and made to feel like I belonged. That’s when I truly started to grow, personally and professionally. I realised that inclusion is not just about having diverse people in the room; it’s about creating an environment where everyone feels comfortable enough to contribute and share their voice.

In my work as a management accountant and community leader, I’ve seen how powerful inclusion can be. Diverse teams, whether in the workplace or within community groups, bring fresh perspectives, different ideas, and unique solutions to problems. I’ve seen this, where a variety of viewpoints have led to creative, out-of-the-box thinking that a more uniform group might not have reached. The more diverse the world is, the happier it is.

Inclusion, however, goes beyond diversity. It’s about breaking down barriers whether they’re cultural, linguistic, or institutional. It means acknowledging that people come from different starting points and may need varying levels of support to feel truly included. In my community work, I’ve seen how much more engaged and invested people become when they feel that their unique experiences and backgrounds are not just accepted but valued. It’s the difference between merely being present and feeling that you truly belong.

For me, fostering inclusion is about giving back what I’ve received. I know how hard it can be to find your place in a new environment, and I believe it’s our responsibility—both individually and collectively—to create spaces where everyone, regardless of their background, can flourish. Inclusion isn’t just a concept; it’s an action we take every day to build better, more connected communities.

Call to Action:

So, what can we all do, starting today? Each of us has a role to play in creating a more inclusive environment, no matter where we are. Inclusion starts with small, intentional actions—whether it’s reaching out to someone who may feel isolated, challenging our own biases, or advocating for voices that are too often marginalised.

I encourage you to make these small commitments: speak with someone outside of your usual circle, listen deeply to those whose experiences differ from yours, and stand up for inclusion in your workplace, your community, and your personal life. Together, we can create spaces where everyone feels they belong and where their contributions matter

Conclusion:

As I work with my fellow ambassadors, I am filled with hope. I hope that together, we can continue to break down barriers and build a more inclusive and equitable world. Remember, inclusion is not a destination—it’s a journey we all take together. It requires ongoing effort, empathy, and an open heart.

I’ll leave you with these words from Nelson Mandela: “We can change the world and make it a better place. It is in your hands to make a difference.” Let’s take that to heart and be ready to make our communities and our workplaces truly inclusive spaces for all.

Thank you.

Learn more about how to join the Inclusion and Diversity Ambassador Network here.