SLAM efficiency
Service Level Agreement Monitoring (SLAM) efficiency project
Leeds Teaching Hospitals NHS Trust, North East and Yorkshire, Acute
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Leeds Teaching Hospitals NHS Trust, North East and Yorkshire, Acute
The income team needs to produce monthly income and activity data in a timely manner for internal and external stakeholders because otherwise there would be serious repercussions regarding income recovery and financial sustainability.
How might we improve the monthly processing routine so that we can deliver the required information in accordance with Trust expectations and contractual agreements with commissioners or, even exceed those expectations, in the most efficient way?
The tangible products that came from our innovation were:
The tangible products that came from our innovation were:
All the documents and resources relating to this innovation can be found in the downloads section at the bottom of the page.
Read now“Innovation saved time reducing the processing by 50% and additional day as automated process takes 11 hours to run.”
“This innovation significantly reduces reporting times and improves data quality. It provides a clear audit trail for assimilating a significant quantum of data, with required adjustments into a reportable format.”
“Income levels invoiced in a timely manner and more accurately, certainly the statistics provided sound promising.”
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