Mac ‘N’ Ease
Using macros to make routine tasks more efficient
NHS England, North West, Regional Specialised Commissioning
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NHS England, North West, Regional Specialised Commissioning
The specialised commissioning team needed to reduce the time burden of producing communications to providers, otherwise capacity would be stretched within the team and less time would be spent on value adding pieces of work.
How might we improve efficiencies in the communication process so that the financial correspondence is completed more quickly thus releasing capacity within the team?
The outputs are:
The outcomes are:
All the documents and resources relating to this innovation can be found in the downloads section at the bottom of the page.
Read now“The innovation has successfully addressed the administrative burden within the finance team each month and they have also been able to clearly quantify the released capacity from the new process adopted. The solution has also maintained providers requirements in terms of output therefore quality hasn’t been compromised.”
“This is a fantastic innovation and has seen significant efficiency as a result.”
“This a fantastic innovation and has seen significant efficiency as a result”
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