Using statistical process charts (SPC)
to visualise a patients journey to understand variation and assist with data quality
Greater Manchester Mental Health NHS Foundation Trust, North West, Mental Health
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Greater Manchester Mental Health NHS Foundation Trust, North West, Mental Health
The costing team needed to visualise large volumes of data. We wanted to do this better, because otherwise we would not see the wood for the trees! One patient record from the costing system output was 40 pages in length. This proved cumbersome when reviewing patient allocations and when answering queries from colleagues.
How might we visualise this data so that we can identify the normal range of costs and any outliers, to catalyse clinical change and improvements in patient services?
A series of dashboards that assist in validating our data quality and allow conversations to start with clinicians and other providers of data in the costing process, such as internal departments within the trust, around data quality around pharmacy issues. Also, the data visualisations could inform clinical practices about what is happening currently and help shape future decision making in relation to the patient journey through our services.
Our ultimate aim is always to improve service user experience. Direct benefits of the project identified so far include:
All the documents and resources relating to this innovation can be found in the downloads section at the bottom of the page.
Read now“This innovation will engage clinicians in how to review the services delivered.”
“This innovation provides a creative and accessible approach to an overwhelming data set.”
“The team should feel proud of what they have achieved.”
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