VMAC Showcase Session: Ward Volunteering Programme

Time: 13.00 - 14.00 | Find out about how Thomas Yip, at St George's University Hospitals NHS Foundation Trust, set up a programme for finance staff to help serve meals to patients on wards on a regular basis.

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    Thomas Yip from St George‚Äôs University Hospital NHS FT is passionate about improving the personal development opportunities for his colleagues in the finance department. He takes great satisfaction in helping the finance department grow beyond just working with numbers and has been inspired by his team and managers to drive positive changes to benefit the department and Trust. 

    The Ward Volunteering Programme allows Finance staff to volunteer on wards at mealtimes on a regular basis. The programme enhanced the patient experience and contributed to improvement of the quality of patient care. It freed up time for ward staff so that they can provide care elsewhere. It improved the motivation and satisfaction of finance staff by interacting directly with patients, and it increased the presence of the finance department across the Trust.